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ErgoRAP ™ is Tasmania’s leading manufacturer and supplier of ergonomic
chairs.
We are specialists in this area and can also supply customised
chairs to suit various disabilities.
Our chairs are designed using AFRDI approved components and Dunlop
Enduro or Foamco foam giving a top quality, comfortable and durable
chair. Currently all three Emergency Services radio rooms use our
Ergorap™ series of chairs exclusively for this reason.
Loan Options
The ER 600- ER800 and ER100 - ER125 series of ErgoRAP ™ Chairs
are available on a 5 day loan basis. This allows the client to try
the appropriate chair for their needs over an extended period of
time, ensuring that they are getting the correct product for their
needs.
Warranty
All ErgoRAP ™ Chairs are covered by a written warranty that covers
ALL mechanical parts of the chair, Foam and fabric are covered under
manufacturers warranties. (See terms and conditions below)
Service Plan
As with all office equipment maintenance is an important part of
the purchase. We offer a service plan which can be put in place
to maintain the chairs and ensure the correct function of the product.
Tutorial Service
Also on offer is a tutorial service, training your staff in the
correct use of their chair. This is a free service to clients purchasing
our chairs.Correct use is vital to protect you and your staff from
workplace related injury and should be considered. The tutorial
takes about 15 minutes and is conducted for groups of staff up to
10. You may need several tutorials conducted over a time frame to
suit your needs should your staff numbers be greater than 10. The
Ergorap™ range of chairs are available in three sizes to suit all
types of persons. Anecdotal evidence suggests that this chair, while
improving posture, also helps to alleviate back pain when used correctly.
In most instances it has been said to improve the productivity of
the user
Special Needs
ErgoRAP ™ also produces a range of furniture customised to suit
disabled needs in the work place. In most cases the standard range
that is available can be customised to meet individual needs thus
reducing costs and time delays for the user.We endeavour to meet
all our clients’ requests even the most obscure. Our motto is: “We
never say no or can’t, just give us time to find a solution to your
problem”. So always feel free to ask.
Warranty - Terms and Conditions
ErgoRAP ergonomic seating is made to the highest standards of quality
using AFRDI 6 rated components and Dunlop Enduro or Foamco foam.
Should a chair prove to be defective due to faulty manufacturing
or components within the warranty period, stated on the underside
of the chair, then ErgoRAP undertakes to repair or replace at no
charge the faulty goods subject to the conditions as shown below.
The warranty applies for the period stated on the label, which
is found on the underside of the chair seat, from date of purchase.
The warranty is void if this label is
removed.
Terms and Conditions
1. This warranty operates in all States of Australia.
2. The benefits conferred by this warranty are in addition to
all other rights and remedies in respect of the goods which the
Purchaser has under the Trades Practices Act and similar State
and Territory Laws. ErgoRAP's liability for a breach of condition
of warranty implied by such laws is limited to the replacement
of the goods. The Purchaser hereby acknowledges and agrees with
ErgoRAP that, so far as permitted by law, all other conditions,
representations or warranties whether express or implied including
any implied by any Sale of Goods Legislation or other statute
of any State or Territory of Australia, shall be excluded.
3. To claim under this warranty.
3.1 A defect resulting in the non function of the mechanism,
gas strut, base or castors. ErgoRAP reserves the right to determine
whether the loss of function is due to faulty components, or
incorrect use of the product.
3.2 A loss of shape in the foam upholstery. ErgoRAP reserves
the right to determine whether the loss of shape is due to faulty
materials, or incorrect use of the product.
4. To honour this warranty Office MASTER will repair or replace
the defective part or replace the chair in entirety if it is
found to be unsafe or damaged beyond normal repair free of charge.
5. No claim can be made under this warranty if in the opinion
of ErgoRAP or their representative:
a) The manufacturers operation and care label have not been
followed.
b) The damage has been caused by misuse, accident, abuse,
neglect, negligence or excessive wear and tear on the part
of the Purchaser.
c) The defect results directly or indirectly from unauthorized
repair, alteration, modification or acts of God.
5.1 The Purchaser will arrange all transport of the defective
chair to and from Office MASTER.
6. This warranty is non transferable by the Purchaser.
Contact Details: Phone 1300741188 Fax 03 62741199 Email info@officemaster.com.au
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